Call Center Executive (Mirpur Branch)

Job Title: Call Center Executive
Company: Sunrise Education Consultants
Branch: Mirpur
Job Location: Dhaka (Mirpur Section 11)
Salary: Negotiable
Vacancy: 05

Job Summary

Sunrise Education Consultants is looking for enthusiastic and customer-focused Customer Support Executives for our Mirpur Branch. The ideal candidates will be responsible for assisting students and clients, handling inquiries, and providing accurate information about our services while maintaining a high standard of customer satisfaction.

Key Responsibilities

Handle customer inquiries via phone, email, and in-person professionally and efficiently

Provide accurate information about educational consultancy services

Assist students with application processes and general guidance

Maintain client records and update relevant documentation

Follow up with prospective and existing clients as required

Coordinate with internal teams to resolve customer issues

Ensure a positive and welcoming experience for all clients

Requirements

Minimum educational qualification: HSC / Bachelor’s degree preferred

Good communication skills in Bangla and English

Basic computer skills (MS Word, Excel, email)

Strong interpersonal and problem-solving skills

Ability to work in a team and handle multiple tasks

Prior customer service experience will be an advantage

Benefits

Competitive and negotiable salary

Friendly and professional work environment

Career growth opportunities

Training and skill development

Interested candidates are encouraged to apply and become part of a growing and dynamic team at Sunrise Education Consultants.