Front Desk Executive

Job Description and Responsibility:

Sunrise Education Consultants is looking for a smart, friendly, well-organised, and professional Front Desk Executive. The selected candidate will be the first point of contact for students, parents, visitors, and clients. If you are confident in communication, disciplined in office management, and interested in working in the study abroad consultancy sector, we would love to have you on our team.
 

Position: Front Desk Executive
Employment Status: Full-Time
Salary: Negotiable (Based on Experience)
Job Location: Sunrise Education Consultants, House 61 (1st Floor), Block F, Road 08, Banani, Dhaka-1213, Bangladesh

 

Responsibilities:

Greet students, parents, visitors, and clients in a professional and welcoming manner. Receive phone calls, answer basic inquiries, and transfer calls to the concerned counselor or department.
Provide initial information about study abroad services, admission process, appointment schedules, and office procedures.
Maintain the front desk area properly and ensure a professional office environment.
Schedule appointments for students with counsellors.
Maintain visitor records, inquiry lists, appointment records, and daily communication logs.
Receive student documents and hand them over to the responsible team carefully.
Coordinate with counsellors, admission team, and management for smooth office operations.
Handle walk-in students and guide them to the right counsellor or service desk.
Communicate with students and parents through phone, WhatsApp, email, and social media when needed.
Support basic administrative tasks, printing, scanning, filing, and document organisation.
Follow up with students regarding appointments, missing documents, and counselings schedules.
Maintain confidentiality of student information and official documents.
Provide excellent customer service and maintain a positive image of the company.
 

Educational Requirements:

Bachelor / Honour's
Masters will be preferred
 

Experience Requirements:

Minimum 2 years of experience in front desk, reception, customer service, or administrative support.

The applicants should have experience in the following business areas:
Education Consultancy Service
Immigration Consultancy
Consulting Firms
Customer Service
Corporate Office Administration
 

Additional Requirements:

Good communication skills in Bangla and English.
Smart, polite, and professional attitude.
Good computer knowledge, including MS Word, Excel, email, and basic office tools.
Ability to handle students and parents confidently.
Ability to work under pressure and manage multiple tasks.
Experience in a study abroad consultancy will get preference.
 

What We Offer:

Attractive salary package
Training and professional development opportunities
Friendly and supportive work environment
Career growth opportunities
Opportunity to work in the international education sector
Hands-on experience in student support, admission, and office administration
 

Other Benefits:

Performance bonus, 
Mobile bill, T/A
Salary Review: Yearly
Festival Bonus: 2 Yearly
 

Important Note:

Please don’t apply without relevant communication, front desk, customer service, or office management experience. Candidates with experience in study abroad consultancy will get priority.