Sunrise Education Consultants is looking for friendly, well-presented, and organized Receptionists to be the first point of contact for our students, parents, and visitors.
𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
Greet and assist students, parents, and visitors professionally
𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: Answer inquiries and provide basic information about our services
𝗖𝗮𝗹𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: Handle incoming and outgoing calls, and transfer calls to the right counselor
𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗙𝗼𝗹𝗹𝗼𝘄-𝘂𝗽: Follow up with students and leads by phone, WhatsApp, and social media
Schedule counseling appointments and manage the visitor log
Maintain lead and inquiry records in Google Sheets or CRM
Respond to messages and emails on time
Handle documents, filing, and basic office administration
Keep the front desk and reception area clean and organized
Coordinate with counselors and other departments
Other duties as assigned by management
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀
Minimum 1 year of experience as a Receptionist, Front Desk, or Customer Service Executive
Excellent communication skills in Bengali and English
Pleasant personality and professional appearance
Basic computer skills (MS Office, Google Sheets, email)